VoIP and Telephone System (PABX) Course

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• Introduction to PSTN, POTS
• Introduction to PBX and feature
• Analog and digital system

2

• Getting access to the network
• Understanding the costs of service categories
• Surviving your monthly bills
• Analyzing savings with a case study

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• Understanding how your choice of network affects QoS
• Examining protocols
• Securing your network with firewalls
• Making the Intranet accessible
• Connecting with a virtual private network

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• Summarizing VoIP phones
• Checking out hard phones for the desktop     
• Using soft phones for the computer
• Choosing wireless IP phones
• Protecting your existing phone system investment

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• Finding out whether VoIP will work for you
• Reading the small print
• Evaluating your current networks
• Saving with VoIP
• Summing up the savings

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• Changing direction of the telephony industry
• Feature-rich, cost effective alternatives
• Existing investment protection
• Seamless maintenance and management
• Flexibility and portability
• Enhanced network management
• Better utilization of personnel
• Productivity applications
• Better bandwidth utilization
• Reduced costs

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• Introduction to Asterisk
• Asterisk function and feature
• Asterisk protocol and structure

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• Extension, SIP registration
• Inbound and outbound rule
• Ringing group, IVR, Voicemail, etc

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• Configure Softphone (PC, MAC, Smartphone, etc)
• Configure ATA, FXS, FXO, IP Phone, Wireless SIP Phone

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• Linking between server using SIP and AIX
• User type=peer and type=friend

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• Introduction to VoIP provider
• VoIP provider feature

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